The rise of the __________ period started with the launch of Amazon.com in 1995 and continued until 2000.
grassroots of e-business
The __________ stage of a technological revolution takes place right after a new technology is introduced to the market.
In the context of e-business strategies, the concept of __________ deserves special attention because many Internet start-ups that ended up in bankruptcy at the end of the Internet boom years did not pay enough attention to this issue.
The e-business strategy framework consists of all of the following EXCEPT:
Within organizations, we typically recognize the following three different levels of strategy. Which of the following is NOT one of these strategies?
__________ deals with the facilitation of transactions and selling of products and services online.
__________ refer(s) to a firm’s ability through IT and the Internet to turn resources into valuable products or services.
The Internet can change __________ insofar as suppliers, manufacturers, distributors, retailers, and customers can interact in new and different ways.
industry value chains
firm value chains
The goal of __________ strategy is to achieve (long-term) success by building up one or more sources of competitive advantage.
The most recent and unstoppable trend in globalization of business and economic interdependence is:
The most common online retail business models include all of the following EXCEPT:
The overall goal of developing an e-business strategy is to:
lower transaction costs.
achieve economies of scale and scope.
increase customer value.
succeed in using the Internet as an enabler for achieving a competitive advantage.
The second stage of a technological revolution is:
the “gilded age.”
the “golden age.”
Before the Internet became a widely used platform for conducting e-business transactions, companies were already using other information and communication technologies (ICT) infrastructures. These included all EXCEPT:
electronic data interchange (EDI).
customer relationship management (CRM).
public IT platforms.
inter-organizational information systems (IOS).
__________ developed the five-stage model of technological revolutions.
__________ strategy, also known as functional-level strategy, deals with how to implement the business unit strategy with regard to resources, processes, and people.
Carlota Perez defines a(n) __________ as a “powerful and highly visible cluster of new and dynamic technologies, products and industries, capable of bringing about an upheaval in the whole fabric of the economy and of propelling a long-term upsurge of development.”
__________ deal(s) with the overall plan for deploying the resources that a firm possesses.
Firm __________ can be directly affected by e-commerce through its potential impact on how the business performs various business processes such as warehousing, manufacturing, sales, and customer support.
technological support systems
Which of the following is NOT one of the three strategic issues that are highly relevant to e-business companies?
The company’s internal strengths and weaknesses
The internal organization of an e-business venture
Relationships with suppliers
Customers and users